Home | Seaside & Country Homes | Applicants | Landlords | Contact Us | Accessibility
Quick Links
Frequently Asked Questions
The FAQ section has two parts:
We've tried to include the most common and frequently asked questions but please get in touch if you would like to ask us something not listed on this page.
- email: enquiries [at] housingmoves.org
- (Please replace [at] with the @ symbol if sending an email.)
- telephone: 08450 21 20 20
- write: housingmoves, First Floor, 242 Vauxhall Bridge Road, London. SW1V 1AU
FAQs for Existing Applicants
- How are Seaside & Country Homes allocated?
- Why are Seaside & Country Homes allocated in the way that they are?
- Where am I in the list?
- I have medical reasons for a move; will I be given higher priority?
- Can I have my priority reassessed?
1. How are Seaside & Country Homes allocated?
Applicants are now prioritised according to the size of property they would be vacating.
2. Why are Seaside & Country Homes allocated in the way that they are?
London boroughs have large waiting lists of people who they have a legal duty to try to find a home for; often this is in expensive temporary accommodation. The larger the family, the more this costs the local council. We prioritise households who wish to move from larger homes for this reason.
We are unable to tell you where you are on a list because we no longer use lists. Applicants are contacted when a property becomes available in an area they have chosen and according to their priority. When new applicants join the scheme and/or existing applicants change their area preferences they may have a higher priority.
4. I have medical reasons for a move; will I be given higher priority?
Normally, no. Seaside & Country Homes' applicants are expected to be able to independently maintain their tenancy when they move as the properties on offer may have stairs and/or gardens. You may wish to discuss your application with your landlord who could contact the Mobility Services Delivery Manager if there are other circumstances behind your reasons for wanting to move.
5. Can I have my priority reassessed?
Yes, if you write to our Mobility Services Delivery Manager explaining why you think your application has been reviewed incorrectly; or if your housing situation has changed. A review does not necessarily mean your priority will be altered.
The Mobility Services Delivery Manager for the Department of Communities and Local Government can be contacted at: housingmoves, First Floor, 242 Vauxhall Bridge Road, London SW1V 1AU, or by email: stephen.ellis [at] housingmoves.org or by telephone on 08450 21 20 20. If you put your concerns in writing he will respond to you within five working days of receiving your enquiry. (Replace [at] with the @ symbol if contacting us by email.)
News & Events
- Find out what's happening this month...
- Good Practice in London - housing mobility meeting for landlords. Find out more...
- Harrogate: a success - housingmoves attended the CIH's national conference. Find out more...
- New landlords - increasing the number of properties. Find out more...
